Returns Policy for AAA Member Purchases
If you are not 100% satisfied with your purchase, TravelproLuggageOutlet.com offers you the option of an exchange or refund within 30 days from the day the product was shipped from our facility, provided that the merchandise is in the same condition that you received it in, unused and with the original hang tags still affixed to the product as delivered. We will only refund shipping charges if we've sent the wrong item, or if the item sent is defective.
Used products are non-refundable. Products damaged during use and covered by warranty are handled ONLY by calling the Customer Service Department at (800) 257-0285.
You will be refunded the price paid for the merchandise, including any applicable sales taxes. Once we receive your returned item, a credit will automatically be applied to your credit card or original method of payment. Please allow 10-14 business days for your return to be processed once received. As credit card companies vary on credit processing time, please allow one to two billing cycles for the refund to show up on your credit card statement.